Your AI companion for Mattermost.

Hand over the shift without handing over a scrollback.

A new operator needs the active incident, the decision that changed the plan, the dependency that is still blocked, and the person who owns the next check. Reading an entire channel history is a poor substitute for that handoff.

Strawberry can prepare a concise shift brief from the selected Mattermost conversations while retaining links back to the original messages.

Give incident detail a durable structure.

An incident thread often mixes observations, mitigation attempts, customer impact, and unrelated discussion. When the next person joins, the important timeline can be difficult to recover.

Strawberry can organise the visible thread into an internal incident record that makes uncertainty and unanswered questions explicit.

Catch decisions before they become folklore.

Teams frequently agree on an approach in chat, then rediscover the same debate because the owner or decision date was never captured. A short decision pass turns the conversation into something followable.

Strawberry can identify decisions in the visible channels and prepare the missing ownership questions for review.

Prepare the operating brief before the day’s coordination starts.

A 07:45 weekday brief gives the team a shared starting point before stand-up, escalation, and project coordination fill the channels again.

Save the briefing criteria as a skill and schedule it for selected Mattermost channels, keeping the result private until an owner decides what to share.

Frequently asked questions