Open the Shift4 an account you already use, then ask Strawberry to turn the work in front of you into a reviewable next step. It can help across payment activity, transaction exceptions, refunds, and settlement review, using the relevant tabs and files you choose.
01
Payment exceptions need evidence before they become a customer problem.
Use the Shift4 account in your browser to prepare a review of declined payments, unusual transactions, and incomplete customer context. Strawberry can organise the visible evidence so the right team can distinguish a routine retry from a real investigation.
02
Settlement review should connect the numbers to the transactions.
A companion can turn the settlement information visible in Shift4 into a reconciliation brief that links totals, fees, and outstanding questions back to the underlying activity. This gives finance a smaller set of discrepancies to resolve.
03
Refund preparation deserves a second set of eyes.
Strawberry can organise the customer case, transaction facts, and proposed resolution into a reviewable refund pack from the Shift4 screen and relevant correspondence. It does not make the final financial decision for you.
04
The daily payment check should happen before the support queue grows.
Save your Shift4 exception criteria as a skill and run a routine each morning to prepare new declines, disputes, and settlement anomalies. Early cadence matters because payment questions become harder to resolve after a customer has already chased support.
Shift4 Strawberry