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The hard part of a customer call is everything you are supposed to do afterwards.

Think about the call you finished an hour ago.

Say it is the follow-up you owe the customer who asked for three things while you were talking. You have to write back with the answers. Someone has to update the record so the rest of the team knows. Two of those three things are now jobs with your name on them.

None of it is difficult. It is in the recording, in the account history, in a thread from March that you half remember. It is slow because you have to reconstruct the meeting before you can act on it.

Strawberry records the meeting and then does the work that comes out of it. Your AI companion writes the reply in your voice, using what the customer actually said. It updates the record against the real account, with the quote attached. It opens the two tasks where your team tracks them. You read three things and approve them.

Your assistant should not need a second browser, an extension and a terminal to reach your work.

Strawberry does not reach your browser.

It is the browser, on Mac and Windows, so your AI companion works inside the accounts you signed into this morning. There is nothing to install into another browser and nothing to keep in sync. It works where you work: your CRM, your billing dashboard, your internal wiki, the shared sheet nobody has tidied since March.

Claude in Chrome is a browser extension installed from the Chrome Web Store. Its documentation says it is not supported on other Chromium browsers or on mobile devices. Claude Code connects to that same extension, opens new tabs and shares your browser's login state, and pauses when it meets a login page or a CAPTCHA.

Your connected accounts cover 2,000+ integrations, and being the browser covers the tools that never built one. Rows arrive in your sheet with the source linked beside each value. The reply waits in your inbox as a draft. The renewal task lands in the tool your team actually checks on Monday.

Everything one job needs should sit in one place: the memory, the skills and the files.

Claude's release notes say memory now works across chat and Cowork in the cloud, listed under Topics in settings, where you can edit or delete any item. They also say memory is on by default for Free, Pro and Max, and off by default for Team and Enterprise organisations.

Strawberry puts a whole job inside one AI companion. It has its own memory file, its own skills and its own instructions, and the files it produces sit in your workspace beside them. The apps you connect belong to your profile, so every AI companion you build can reach them. You brief it once on the account, the product and how you write, and every session after that starts from there.

That is why the second job is faster than the first. Nothing has to be reassembled, reconnected or re-explained. When a job is big, the AI companion splits it across sub-agents that work in parallel. They report back into the same thread, so a long research pass never becomes your afternoon.

You should see the exact message before it sends, not just approve the step that sends it.

Reading the account history is not the same decision as sending the customer a reply, and neither is rewriting their record. Strawberry asks you about each one separately.

Every connected action is set to ask, always allow, or off. Drafting the follow-up can run without you. Sending it to the customer can wait for you. Anything that takes a payment can be off and stay off.

When something needs approval you get a real editor rather than a yes or no box. You see the destination, the recipient, the full text and the attachments before any of it moves. A reply shows you the address it resolved so you can correct it, and nobody else on the thread is copied in unless you add them. Claude in Chrome documents three permission modes, manual approval, automatic approval and skipping approvals, with site permissions you can allow once or always. Its safety guidance says Claude takes screenshots of active tabs, so anything visible becomes part of the conversation. The same article says Claude in Chrome is not available to organisations covered by HIPAA.

The call you have every week should produce the same follow-up every week, without you starting it.

Most of the work that matters repeats.

The same call, the same summary, the same three updates nobody enjoys making.

Save it once and Strawberry keeps how you like it done. It writes the way you write. It updates the record you always update. It stops where you want to look before it carries on. Claude in Chrome documents recurring automated browser tasks on a set schedule.

In Strawberry a routine runs on a schedule or on a trigger such as a new email arriving. Every run is recorded with what it did and what it cost, so you can check the work instead of trusting it. You can pause, edit or delete any of them from chat.

Then hand the whole thing over. An AI companion carries its memory, its skills and its configuration. A teammate receives a colleague who already knows the account, not a document explaining it. Nothing about your logins moves, because a connection lives with the profile using it. Your team workspace holds the shared files, and the team's credits pay for whoever picks the account up.

Frequently asked questions