Strawberry can list active incidents, dashboards, APM applications, and alert policies in the New Relic account you connect. It can also retrieve a dashboard and run NRQL queries across the telemetry available to that account.
That gives engineering and operations teams a faster way to prepare an incident review, investigate a measurement, or turn observability signals into an owner-ready handoff.
01
Start with the live issue, not a dashboard tour.
When an incident is active, the first job is to establish its priority, state, age, and title without reconstructing the alert feed by hand. Strawberry can list active New Relic incidents and make the incident queue legible before an engineer starts investigating.
02
Ask the telemetry a question you can inspect.
New Relic’s supported NRQL operation can query metrics, logs, traces, custom events, and APM data in the connected account. Strawberry can turn a precise investigative question into a reviewable query and retain the returned time window and facets with the result.
03
Read the dashboard behind the headline.
A dashboard name alone cannot settle whether a change is broad, local, or only an artefact of a chosen view. Strawberry can list dashboards, retrieve the selected dashboard, and connect the displayed evidence to the next question.
04
Make incident readiness a New Relic routine.
A useful observability habit is specific: which issues to list, which dashboards to inspect, which NRQL questions are allowed, and who owns the handoff. Capture that as a New Relic skill, then schedule a routine that prepares the review without modifying policies.