Review offers, subscribers, plan changes, recurring invoices, payment cases, and customer billing requests with the original records and related browser context beside them. This lets the team distinguish an observation from a decision.
Strawberry works from the ProAbono workspace in your tab and can prepare a review, handover, or exception queue without treating a live write as automatic.
01
Start with the records that can change the next decision.
A subscription workspace can hide the failed payment, plan change, or recurring invoice that needs an owner to resolve before it affects a customer. Read the selected ProAbono views together with their visible history, then turn the exceptions into a short evidence-backed queue.
02
Put the context next to the record before proposing a change.
The key ProAbono detail may be in the matter record, client profile, time entry, invoice context, or a linked document that explains why work is billable. Bring those materials together before proposing an update, so the reviewer can judge the client and billing consequence rather than merely read a matter status.
03
Make every handover specific enough to act on.
A ProAbono handover should retain the client matter, billable context, responsible person, next decision, and source record behind the recommended follow-up. That prevents the next legal-operations teammate from rebuilding the client and billing context from separate matter screens.
04
Review billing exceptions when the team can still act on them.
A weekly ProAbono pass matters when it gives the responsible team enough time to resolve unbilled work, matter gaps, or invoice questions before the billing cycle closes. Capture the exact ProAbono checks in a skill. Then let a Tuesday at 09:30 routine assemble the evidence before the operating deadline arrives.
Yes. It can use the ProAbono browser context you provide to inspect the live workspace and prepare a review alongside related tabs or files.
It can prepare a ProAbono matter or billing review in the browser, while client records, invoices, time entries, and external communications remain for your approval.
Yes. Capture the ProAbono-specific checks in a skill and schedule a routine at the cadence that matches the team’s real operating deadline.
No. ### What should I verify before changing ProAbono? Before changing ProAbono, check the live client matter, supporting billable evidence, invoice or communication effect, and authorisation for that specific update.
ProAbono Strawberry