Review contact records, text conversations, tags, keyword responses, broadcasts, and opt-out context with the original records and related browser context beside them. That lets the team distinguish an observation from a decision.
Strawberry works from the Project Broadcast workspace in your tab and can prepare a review, handover, or exception queue without treating a live write as automatic.
01
Start with the records that can change the next decision.
Project Broadcast can hide an opt-out, an unanswered customer thread, or an audience exception among otherwise routine conversations. Read the selected Project Broadcast views together with their visible history, then turn the exceptions into a short evidence-backed queue.
02
Put the context next to the record before proposing a change.
The Project Broadcast record needs the audience rule, consent status, message context, and send deadline beside it before a reviewer can judge the next step. Place the audience rule, consent status, and send deadline beside the Project Broadcast record so a reviewer can see whether the proposed text should go out at all.
03
Make every handover specific enough to act on.
A useful Project Broadcast handover records the affected subscriber thread or campaign, its consent status, and its audience rule. It also records the next decision, the accountable owner, and the message or record that explains the exception. That lets the next reviewer tell whether the item needs a reply, exclusion, or held send without reconstructing the conversation.
04
Review opt-outs, unanswered threads, and audience exceptions when the team can still act on them.
A scheduled pass is valuable only when it reaches the person who can resolve the exceptions in time. Capture the exact Project Broadcast checks in a skill, then let a weekday at 16:15 routine assemble the evidence before the operating deadline arrives.
Yes. It can use the Project Broadcast browser context you provide to inspect the live workspace and prepare a review alongside related tabs or files.
It can prepare a Project Broadcast review, but any change to audience records, opt-outs, automated messages, or account access should remain subject to your approval.
Yes. Capture the Project Broadcast-specific checks in a skill and schedule a routine at the cadence that matches the team’s real operating deadline.
No. ### What should I verify before changing Project Broadcast? Check the live Project Broadcast subscriber or campaign record, its audience rule, consent status, message context, sender context, and send timing. Then check who would receive the proposed send and the authorising instruction before proceeding.